Jordan Cole, 971 408 8248

Portland, OR USA or remote

I have a decade of experience working at an enterprise-focused marketing technology startup. I’ve worked on everything from cross-browser bugs to building major features to tracking down poorly-written SQL.

I believe in collaboration and a positive work environment that forgives mistakes. I value clear communication, reproducible work, and automation that ensures quality.

I’m entirely self-taught, picking up new skills as required. I’ve learned about topics like internationalization, accessibility and ARIA, time zones and ISO 8601, E.164 and NANP, and how emoji are implemented in Unicode.


I was the first employee at the company, and over time I contributed to every level of the technology stack. The leadership respected that I didn’t want to become a manager, and instead I was trusted to work on problems that other teams didn’t have time to address. Beginning in 2016 I set up several hours of appointment slots every day to pair with anyone who needed help.

Site Reliability Engineer — 

I convinced my managers to let me create this role based on what I’d learned from Google’s SRE book. I collaborated closely with the Platform Operations team, but my projects were largely self-directed.

My biggest achievement was a report that examined the entire platform, from JavaScript error rates to AWS costs. I found we could save > 25% of annual hosting expenses, and identified high-value opportunities to improve application performance.

Other stuff I accomplished:

Full stack developer — 

This is when I developed a lot of the skills and knowledge I used in the SRE role. I helped build, maintain, and refactor large portions of the application.

We the Media

Frontend developer — 

My first job after the Great Recession. Not a lot to discuss: it was agency work, and around I began contributing to the project that became Opal.

Tools and technology I’ve worked with